Bridal Gown Contract

Congratulations on choosing your perfect Bridal Gown at The Couture Closet!  Woohoo!  We are so excited for you! But first we must get some legal bits out of the way.  Please read through the contract below and then fill out the form.  Hit {Submit} and you are good to go!  Thank you so much for purchasing your amazing Wedding Gown at The Couture Closet!  We truly appreciate you and your business.

ORDER PROCESS

Due to the fact that all gowns and dresses are made to order, payment is due at the time the dress is ordered. Full non-refundable payment is encouraged! However, we can split the payments (65% down payment / 35% due at pick up) for your convenience, in this case, there is a $50 payment plan fee will be added. The 35% remainder must be paid within 30 days of the dress arrival, or late fees will accrue. Checks will not be accepted at pick up of merchandise. Once we have placed the order with the designer, no changes to the gown can be made

SIZING & ALTERATIONS

Each of our designers has a separate size chart. Size is determined by the largest measurement; therefore, alterations are typically required. We are not responsible for any change in size that may occur after we have measured you.  The Couture Closet does not assume responsibility for a third-party seamstress or cleaners.    

 DELIVERY

Our designers require 10-24 weeks to manufacturer their garments. The lead times vary by designer. Once your gown has arrived, we will call you to schedule an appointment to pick up your gown. If you paid a deposit instead of in full, the final payment is due within 30 days of the gown’s arrival. Please be prepared that dresses could arrive earlier than expected.   COVID PANDEMIC – Please be aware delivery dates could be extended beyond their normal standard delivery

 RETURN POLICY

Due to the fact that our merchandise is made to order, there are no exchanges or refunds or transfers of deposits.  All sales are final.  If the gown balance is delinquent past 30 days we will add a $50 per month finance charge, or if merchandise is left unclaimed in the boutique past the wedding date on your customer profile, the merchandise becomes property of The Couture Closet and any deposits or payments are forfeited.     

 MISCELLANEOUS

If the wedding or event is cancelled you are still responsible for full payment of your merchandise.  Dress information and instructions that will aid in the dresses resale will be given to the customer upon pick up of the dress.  We will also allow pictures of the dress to be taken on our mannequins during this time for resale purposes if the event is cancelled.